This all sounds fun, but I’m not sure if I want to do the Surprise Travel. Can I see a sample itinerary of a trip you’ve planned in the past?

Absolutely, We put a lot of time into researching your trip so you don’t have to. We offer several options of places we think each traveler will love based on their surveys and give you plenty of options for you to go and explore on your own as well! We know that you will find your own adventure wherever you go!

Click here to see a sample Itinerary:

Traditional Solo Road Trip

Luxury Group Road Trip

VIP Group Journey

How far in advance do you need to book my trip?

Please give us at least 3 weeks to plan your trip.

Where are we going?

Well, that depends on you! If you know where you want to go, then you will know where you are going!

If you want to be surprised, well then, you will have to wait to find out!

We promise not to send you to the middle of no-wheres-ville and that you will have plenty to do while you are at your surprise destination! We choose mid-sized cities with plenty to do to keep you busy on your trip.

Check out our Adventurers Blog to see where other surprise travelers have gone in the past!

How will I receive my itinerary and find out where I am going?

We send all of the itinerary information to you via USPS or UPS and also via email.

Your envelope will arrive during the week of your departure (no peeking). If you haven’t received your envelope with all of your trip information 2 days prior to your trip, please contact us.

Do you offer Surprise Travel outside of the United States?

We generally try to keep our Surprise Travel within the United States, however if you live close to the border of Canada or Mexico we could possibly send you across the border, but only if you indicate on your survey that you are willing and able to go there.

If you would like to travel anywhere else outside of the U.S. Please contact one of our adventure consultants and we will gladly work with you to plan a trip! It just won’t be a surprise.

What if I don’t like where I’m going?

We trust that won’t be the case. That’s why we ask so many questions! And if you didn’t want to be surprised you wouldn’t have asked us to send you on a surprise destination! That’s the fun of it!

If you aren’t sure whether or not you will like it, then work with one of our adventure consultants to plan your trip together this time and then try out a surprise destination the next time! It’s Awesome, I promise!!

We believe that there are adventures to be had everywhere you go and if you keep an open mind we fully believe you will have a great time and will find a new adventure wherever you are!

I know where I want to go!

That’s great!  Please contact us and we can work together on the trip of a lifetime.

I don’t want to spend the whole time in transit…

We agree wholeheartedly!

The length of your stay will largely determine how far away you go. If you are only going to go on a weekend adventure then we wouldn’t send you on a trip that would require you to sit on a plane for 5 hours.

We will keep your time in transit relative to your length of stay and budget.

Why do you have different travel budget options?

The Traditional Surprise Package is our standard base trip option. As with any travel planning, there are many factors that go into your trip. Everyone has different tastes and budgets and we want you to have as many options as possible.

You decide how you would like to travel and choose your upgrades accordingly. If you decided to drive yourself to your destination your budget will then determine where you will go and where you will stay. Your budget does not include money for gas if you choose to drive yourself.

If you choose to travel by any other means of transportation, your budget will include your travel arrangements. Your, travel dates, location and proximity to transportation hubs can also play a part in your travel arrangements.

The upgrades allow us to add in fun extras to your travel package we think you would enjoy. We assure you that we work with all the major hotels and transportation companies to ensure that your trip is always top notch, no matter which package you choose!

Please note that we do not coordinate transfers to / from your home if you travel by Plane, Train or Bus.

Do all the packages include extras?

Yes, all packages include at least one pre-planned extra.

What are the different package options?

Traditional Surprise Package

  • 3 star or above accommodations at your surprise destination
  • Travel journal
  • Itinerary Suggestions based on your survey results
  • Local restaurant, retailer and entertainment venue guidebook
  • At least one pre-planned Surprise Trip extra

VIP Surprise Package

  • 4-star accommodations at your surprise destination
  • Travel journal
  • Itinerary Suggestions based on your survey results
  • Local restaurant, retailer and entertainment venue guidebook
  • At least two pre-planned Surprise Trip extras

Luxury Surprise Package

  • 4-star or above accommodations at your surprise destination
  • Travel Journal
  • Itinerary Suggestions based on your survey results
  • Local restaurant, retailer and entertainment venue guidebook
  • At least two pre-planned Surprise Trip extras.
  • Surprise bonuses like luxury transfers and event tickets

There’s a group of us but we don’t live in the same city?

No Problem! Please note each person in your groups address on your travel survey when you are checking out. This will allow us to book travel for each of you from your own city and meet up together!

This is great for Bachelor / Bachelorette Parties or Family Reunions!

Your survey asks about children 2 – 17? What about children less than 2 years old?

Children younger than 2 travel free! You will still need to include their Name and Birthdate in the Travel Section and please be sure to list any special amenities or accommodations you will need when traveling with your child.

Can I bring my pet(s)?

We do not make accommodations for your pets unless you are traveling with a Service Animal.  Please note any special accommodations you may need with regards to Service Animals on your survey. We may require a copy of your Service Animal’s paperwork for reservations purposes.

How does payment work? And are there any fees?

Full Payment is due at the time you check out and your card will immediately be charged for the whole trip. To ensure your privacy we do not accept credit cards over the phone nor do we store your information to charge portions of your trip later.

There are no additional fees or taxes, unless you opt to purchase Travel Insurance. We offer Travel Insurance through Allianz (rates vary). If you would like a quote for travel insurance please note that on your survey and one of our Adventure Consultants will contact you to discuss.

You will not be charged any additional fees or taxes on top of your budget amount unless you choose to purchase the Travel Insurance.

We will begin planning your trip immediately upon receipt of payment and you can expect to hear from someone with 24 hours to finalize the details of your survey.

Can each traveler pay for their trip individually?

We do not have an option for you to pay individually. At this time we can only accept payment from one Traveler (the main traveler)

Can you use my frequent flyer miles or hotel points?

We do not apply your frequent flyer miles or hotel points to your Surprise Travel Itinerary. If we did this it would be easy for you to figure out where you are going and that would spoil the fun. Luckily most airlines and hotels will allow you to add the points after the travel is booked.

If you are working with one of our Adventure Consultants to plan your trip then we will be more than happy to attach your points to any trip you book with us.

Is someone available in case there is an emergency during our stay?

Absolutely. Should anything go wrong during your stay, please contact us immediately. Someone will be available to help you work through any issues you may have during your trip.

If I get a gift certificate for someone, how long is it good for?

Our gift cards are good for 1 year from the date of purchase.